From mid-2007 through the end of 2008, the general pattern of satisfaction with server management tools, as measured by TBR’s study panel, showed a general increase in the customer experience. Beginning in 2Q09, satisfaction levels have declined at accelerating rates, reaching precipitous levels of decline by late 2009 and into early 2010. None of the OEMs have been immune to this ...
As more and more vendors jump into the S&OP arena with new technologies, it is important for organizations to remember that supply chain planning does not depend exclusively on technology. People and process are also key.
On Dec. 15, 2010 an announcement was made that Atos Origin is purchasing Siemens IT Solutions and Services (SIS) from Siemens (the owner of SIS) for €850 million and 15% stake in Atos Origin. Below is TBR’s commentary on the transaction.
TBR position
With the constant consolidation in the IT services industry and recent mergers of large-scale IT service providers, TBR believes the merger ...
With the constant consolidation in the IT services industry and recent mergers of large-scale IT service providers, TBR believes the merger between Atos Origin and SIS is a move that is in line with overall global industry trends. From a European standpoint, we believe the move is significant, as the new company that will emerge will surpass in size all European-based IT service providers and ...
Businesses have placed increasing demands on their IT organizations to help meet corporate goals and objectives. IT has responded by delivering the services the business needs — when and where they are needed — and with the required functionality, reliability, and performance. To keep up, however, many IT organizations have traded o IT operating eciency for alignment with the business. As a ...
Vendors focused on increasing the quantity and the usage of low-cost resources for service delivery to support their margins. Toward the end of 2009, vendors began to gradually lift hiring freezes and focus on restarting their hiring engines for 2010. TBR believes this is directly related to expectations for market recovery and increased demand for IT services (outsourcing as well as signs of ...
Dale Gregg, Senior Vice President and Chief Technology Officer of ORMED Information Systems, says e-commerce and seamless business process integration is most definitely possible in health systems – it just takes some patience and effort.
ORMED began as a materials management consulting firm and has now been in the healthcare arena for the last 17 years as a supplier of healthcare technology. ...
The economic chaos continues to increase pricing pressure in the IT services market, a trend that will continue through the fourth quarter, 2009. Although demand for cloud-based services is increasing as companies become more open to using clouds for their IT needs, vendors are investing in the development of their smart metering & smart grid capabilities.
Due to increasing demand and growth ...
Uncovering meaningful information to manage infrastructure assets throughout their lifecycle—and minimize business risks
Business risks are growing in number and seriousness every day. Yet while most companies know there are ways to reduce their exposure, many still don’t take the appropriate measures to do so. And that can be a huge mistake, potentially threatening the very success of these ...
This webinar provides a glimpse into some of the features Blue Link has to offer in the area of Inventory Replenishment that you may not be taking full ...
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