The Myth of Process Improvement - Sponsored Whitepaper

Proving the Value of Information Technology It's no secret that information technology has driven enormous productivity gains over the last decade. Many organizations have pumped up performance and profits by allowing people to work more effectively and efficiently. Yet one of the challenges of harnessing technology to maximum advantage is weaving together applications and processes in a seamless manner. Too often, on the front lines of business, the promise of enterprise software and systems becomes little more than a mirage. The bottom line: information technology that does not live up to expectations—or achieve the desired return on investment.